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Take control of all aspects of your home with the best selection of SALUS Controls smart products.

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Our underfloor heating is simple and easy to install and provides a comfortable home solution.

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Home Energy Solutions

Save energy without compromising on comfort with home energy solutions.

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Ensure your home heating runs more efficiently with our electrical heating solutions.

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Keep your home at the perfect temperature for you with our energy-efficient thermostats.

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System Equipment and Accessories

Find all the system equipment and accessories you need to ensure your smart home products operate efficiently.

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Electronic Controllers

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App Down FAQ Banner

SALUS Premium Lite App downtime: what you need to know

We understand how important it is for you to have seamless control of your SALUS Smart Home system through the app. In the event of any downtime or issues with the app, we’re here to provide you with all the information you need to stay informed and ensure your system continues to work smoothly.

Below, you’ll find a list of frequently asked questions that will guide you through any app disruptions and help you manage your system while we work to resolve the issue.

Why is the SALUS Premium Lite app not working?

How long will the app be unavailable?

Is my system still working if the app is down?

Can I still control my system without the app?

How do I control my system without the app?

Will I lose my settings if the app is down?

What should I do if the app is not working after it’s been restored?

What should I do if I can’t log into the SALUS app?

Can I still receive notifications if the app is down?

How can I prevent app-related issues in the future?

How can I contact support?

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